01-12-2017 10:12 AM - edited 01-05-2022 01:33 AM
I have a friend trying to do some account consolidation. I have been asked for advice about porting a number from one Public Mobile account to another. Before I give the advice, I want to make sure that the process is as straighforward as it appears. Just to confirm, the sending account will close immediately and the receiving account will just pick up the ported number.
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01-12-2017 01:57 PM
@dearmusic wrote:
Yeah I am certain, 100% workable as of 2 days ago.
@dearmusic wrote:
Yeah I am certain, 100% workable as of 2 days ago.
Thanks.
01-12-2017 01:56 PM
01-12-2017 01:19 PM
@will13am wrote:Let me try to illustrate. Account #1 contains the phone number that will be kept. Account #2 contains the plan that will be kept. To consolidate, easiest approach is port phone number from account #1 into account #2. Well it would be the easiest approach if porting from PM account to PM account was an available option. Since it isn't, maybe it's back to the drawing board. I hope I don't get follow up questions on using speakout. I have had experience with using PC mobile prepaid but not speakout.
Just to be clear - is the plan on account #2 no longer available? IE is it the fall promo plan? If so, then yes, the only option is to port the number out from account #1 to a different provider (I've heard that you can port into Virgin prepaid without actually topping up). If the plan *is* still available, then no need to do anything. Just do a plan change on account #2.
01-12-2017 12:26 PM
@dearmusic Just double checking that you are certain a speakout account may be activated without adding any money? I thought it required a "deposit" of, at least, $25 to activate; i.e. $25 to get going.
01-12-2017 11:26 AM - edited 01-12-2017 11:28 AM
@will13am wrote:I hope I don't get follow up questions on using speakout. I have had experience with using PC mobile prepaid but not speakout.
Speak out is actually super easy...
As someone who just finished doing this, the procedure is:
1. Buy a $10 sim card
2. activate your sim card
3. Go to http://www.speakout7eleven.ca/switch to port your number
4. wait 24 hours (They are SUPER SLOW)
5. Rogers will send you a message saying porting is compelete
6. go to your PM account and port in the number, speakout uses the phone number as the account number, so be aware
7. PM is much faster, wait for the porting to be compelete and you are done.
you dont need to add any credit to your speakout
01-12-2017 11:21 AM
@CaNuCk07 wrote:I AM SO CONFUSED! lol
"The friend wants to keep the number from the account being closed. So that is why porting was being considered as the option."
THen can't the friend just not close the account? and close the other one?
Let me try to illustrate. Account #1 contains the phone number that will be kept. Account #2 contains the plan that will be kept. To consolidate, easiest approach is port phone number from account #1 into account #2. Well it would be the easiest approach if porting from PM account to PM account was an available option. Since it isn't, maybe it's back to the drawing board. I hope I don't get follow up questions on using speakout. I have had experience with using PC mobile prepaid but not speakout.
01-12-2017 11:17 AM
@CaNuCk07 wrote:I AM SO CONFUSED! lol
"The friend wants to keep the number from the account being closed. So that is why porting was being considered as the option."
THen can't the friend just not close the account? and close the other one?
Let's say account A has service untill March, and has $10 in credit, and is the account he wants.
Account B has nothing and expires next week, but holds the phone number he use primarily.
What is a better solution?
01-12-2017 10:54 AM
I AM SO CONFUSED! lol
"The friend wants to keep the number from the account being closed. So that is why porting was being considered as the option."
THen can't the friend just not close the account? and close the other one?
01-12-2017 10:49 AM
@ShawnC13 wrote:With the ability to change plans not seeing how this would be necessary. If it was to get a certain number on the fall plan should have done a future dated plan change when it was offered
Some people live complicated lives. I am only trying to help by answering questions.
01-12-2017 10:38 AM
With the ability to change plans not seeing how this would be necessary. If it was to get a certain number on the fall plan should have done a future dated plan change when it was offered
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
01-12-2017 10:36 AM
@will13am wrote:Strange that they don't allow it. There doesn't appear to be a technical impediment.
If you are a PM customer and want to port in a PM number, it will give you error when you check for availability.
01-12-2017 10:33 AM
@dearmusic wrote:You can't port from PM to PM, there is no way for you to do it.
What I did was port PM to SpeakOut ($10 sim card, buy it from your local 7-11 or online) and then SpeakOut to PM.
Strange that they don't allow it. There doesn't appear to be a technical impediment.
01-12-2017 10:31 AM
The friend wants to keep the number from the account being closed. So that is why porting was being considered as the option.
01-12-2017 10:26 AM
01-12-2017 10:23 AM
Wouldnt it make more send for your friend to just change the plan on the account he wants to keep and close the other?
01-12-2017 10:17 AM
So your friend has 2 accounts and wants one to close? They want to close one account but keep that number and move it over to persumably a better plan then what it was on but already have that plan with another number? They will lose one of the numbers for sure it sounds like
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
01-12-2017 10:15 AM - edited 01-12-2017 10:16 AM
You can't port from PM to PM, there is no way for you to do it.
What I did was port PM to SpeakOut ($10 sim card, buy it from your local 7-11 or online) and then SpeakOut to PM.