cancel
Showing results for 
Search instead for 
Did you mean: 

Porting Status

Pkrobin
Good Citizen / Bon Citoyen

Hi, I cannot submit a support ticket for some reason. Please check on my number porting status, it has been 20 hrs since Fido confirmed by SMS it was underway. Thanks

 

 

3 REPLIES 3

Pkrobin
Good Citizen / Bon Citoyen

Thanks, it resolved itself a couple hours after I posted this. I had already rebooted and followed the other troubleshooting steps so I guess mine was just slow to change over. Thanks!

hTideGnow
Mayor / Maire

HI @Pkrobin you are porting  from Fido?

PM porting support team can confirm the porting status.  I have sent you the porting support team number.  Please check your Community inbox (envelope on top right), check for the number and call

Chalupa_Batman
Mayor / Maire

Hello @Pkrobin 

Have you rebooted your phone? Does your Fido SIM card still work? If so, then the port hasn't fully gone through and I can send you a number to call to get assistance. But try those other things first before we send it.

Need Help? Let's chat.