Porting Status

[Pkrobin]

Hi, I cannot submit a support ticket for some reason. Please check on my number porting status, it has been 20 hrs since Fido confirmed by SMS it was underway. Thanks

[Pkrobin]

Thanks, it resolved itself a couple hours after I posted this. I had already rebooted and followed the other troubleshooting steps so I guess mine was just slow to change over. Thanks!

[hTideGnow]

HI @Pkrobin you are porting  from Fido?

PM porting support team can confirm the porting status.  I have sent you the porting support team number.  Please check your Community inbox (envelope on top right), check for the number and call

[Handy1]

@Pkrobin  Here’s how to submit ticket with support , 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Chalupa_Batman]

Hello @Pkrobin 

Have you rebooted your phone? Does your Fido SIM card still work? If so, then the port hasn't fully gone through and I can send you a number to call to get assistance. But try those other things first before we send it.