Porting Koodo number

[reh_8243]

Need help porting Koodo prepaid number.

[TheSterlinger]

Oh okay, thanks for the clarification.

[computergeek541]

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@TheSterlinger wrote:

You need a temporary number in order to port from Kodoo prepaid. You will have to call Kodoo and explain your situation.

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Porting from Koodo from Public isn't done by contacting Kodoo. It's Public Mobile who needs to be contacted.

[Handy1]

@reh_8243  Once you have activated a pm sim using the app and choose a temp PM phone number you then submit ticket with support  to help your transfer the. Number . Here’s the link for support 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[computergeek541]

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@reh_8243 wrote:

Need help porting Koodo prepaid number.

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If you haven't already opened a Public Mobile account, that will need to be done first by taking a new phone number from Public Mobile. After that has been done, use the chatbot to open a ticket and ask a customer support agent for help.  

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If the chatbot shows an error message when trying to open a ticket, send a private message to CS_Agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[TheSterlinger]

You need a temporary number in order to port from Kodoo prepaid. You will have to call Kodoo and explain your situation.