01-10-2024 05:35 PM - last edited on 01-11-2024 07:38 AM by computergeek541
Hello. I ran into a little trouble trying to switch from rogers to public. When I signed up my rogers was automatically supposed to cancel and port my number over. Well I guess public just cloned the number and didn't port it from roger. This lead to my text messages not working and some other issues. Later I got a bill from rogers and apparently my account hadn't been canceled. So I called and got it canceled, then fast forward two weeks and public sends me a message saying they couldn't transfer my number over and here is my new temporary number. So I called rogers and they had to re activate my account to get that number back but they say public needs to send a port request. So I need to figure out how to have public send a port request. Any help would be greatly appreciated. Thank you.
Sorry for the long story.
Solved! Go to Solution.
03-02-2024 01:31 PM
@calvinkcheng number sent . Please check your community inbox
03-02-2024 01:27 PM
@Handy1 can you provide the porting team to me as well? I have the exact same issue.
01-10-2024 06:35 PM
@Benlefk Check your inbox for the number I sent you . Or you can use this link to it
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
01-10-2024 06:33 PM
Thank you
01-10-2024 05:36 PM
@Benlefk I’ll send you the porting team number private message . They can re trigger the port request for you