Port number

[kashali]

Can someone help me? I have open ticket 2 days before but not getiing respoce. I need help now

[Phil_Adelphus]

@kashali  Can you explain exactly what the problem is (without giving any personal information as this forum is not private)?  We may be able to suggest something while you wait for customer service to get back to you.  

[funpig1]

@kashali 

There is a porting assistance number that you can try.

[Chalupa_Batman]

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@kashali wrote:

worst ever I have seen

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That's unfortunate. Perhaps Public Mobile may not be the right fit for you. You should consider Koodo or Telus as they have 1-800 numbers to call for assistance.

By the way, what porting issues are you having?

[kashali]

worst ever I have seen

[kashali]

No one is giving me respoce and It have been 2 days

[Chalupa_Batman]

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@kashali wrote:

Can someone help me? I have open ticket 2 days before but not getiing respoce. I need help now

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Hello @kashali 

This is how customer service works here. You have to wait for someone to reach you back via private messages. It could take hours or even a day if they are super busy. Just keep waiting.

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[Meow]

You are talking to customers like yourself. Agents do NOT monitor nor accept requests through this forum.

If you already managed to open a ticket you have to wait until agent gets back to you. Monitor your mailbox (envelope icon, top right on computer).