Port failure

[Havel]

I tried to port my number from Fizz to Public Mobile. It failed. How do I reinitiate a new port process? 

[Handy1 · Accepted solution]

@Havel  First make sure the number can be ported to PM 

Check to see if # can be ported

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do

 it there a number for live support to give status update of the port or re trigger it if needed will send you it private message to get fixed 

[softech]

@Havel 

There is a number to call to talk to live support,  they can re-trigger the process for you.  I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) .  Check the envelope icon on top right.  Call them and get it fixed