cancel
Showing results for 
Search instead for 
Did you mean: 

Port Failed

SteveL
Great Neighbour / Super Voisin

Activated my account and ported my number from Bell.

Can make calls, but cannot receive text or calls.

 

Can anyone on the @CS_Agent please help?

2 REPLIES 2

SteveL
Great Neighbour / Super Voisin

Done. Thanks!

ShawnC13
Oracle
Oracle

@SteveL, sorry to hear you are having some issues.  It sounds like you have a port stuck in the middle of the process.  You can probably still receive those calls and texts on your Bell sim and still make calls and texts from it.  I see you have tagged the Moderator Team already.  To get a jump on this I would suggest that you actually private message them with your email address and Phone number with the explanation of what is going on as they will need this info from you in a private message when they respong to to you anyway.

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

Need Help? Let's chat.