Poor signal!!!

[Fern4]

I just switched to PM. Data signal is terrible!!!!  It’s not even good enough to run a speed test. If I switch to my other provider or wifi it is perfect.  Is this normal to have horrible internet connection???

[Fern4]

Hamilton Ontario and bell towers everywhere. iPhone 13. Just reset. It got a bit better. It actually finished the test but still horrible 

[will13am]

@Fern4 , what part of the country are you situated?  This service runs on the Bell/Telus network.  Take a look at the coverage map and see if you are situated in a low coverage area.

https://www.ertyu.org/steven_nikkel/cancellsites.html?lat=52.025459&lng=-97.031250&zoom=4&type=Roadm...

[hTideGnow]

HI @Fern4 

what phone do you have? which carrier you were on before?

start with Reboot phone and Reset Network settings and check again

Also, run a speed test and provide us a result