Points vs rewards for existing customers

[EdN]

I am an existing customer, if I switch plans will I be forced onto the new points system and lose my rewards?

[dna2016]

@EdN As everyone mentioned thankfully by changing your plan it won't change your rewards system.  The rewards system for existing customers will remain the same unless you opt-in to the new points system through your My Rewards account.  So technically at this time you can change plans as often as you like and not have to worry about your rewards being changed on you. But as @pkaraa make sure when you're going through the plan change to read everything carefully before you hit next.

PM did not incorporate this force change, but you never know. 

[darkomega]

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@Clock wrote:

Anyway you can go back to the old rewards system if you aren’t interested in the new program? 

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No, it's a permanent one-way action. 

[softech]

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@Clock wrote:

Anyway you can go back to the old rewards system if you aren’t interested in the product at hand? 

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@Clock   No, once you are on the new reward system, you stay there

The reason is the old system is not a grandfather system like those grandfather plans.  PM has been nice to let us keep it if you want to.  But once you leave, you won't be able to go back to the old rewards system.

[Clock]

Anyway you can go back to the old rewards system if you aren’t interested in the new program? 

[pkaraa]

Unless you click the checkbox to opt in the point reward system, you stay with your old rewards system.

So go ahead and change the plan, Make sure you are reading the pages you are clicking.

[esjliv · Accepted solution]

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@EdN wrote:

I am an existing customer, if I switch plans will I be forced onto the new points system and lose my rewards?

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@EdN  - you need to OPT IN (agree to the terms and conditions option) to the new points system under the My Rewards section to be fully moved over to the new rewards system.

Changing you plan should not move you over automatically. I have not read this would happen.

[ShawnC13]

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@EdN wrote:

I am an existing customer, if I switch plans will I be forced onto the new points system and lose my rewards?

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@EdN, no a plan switch will not also switch what rewards plan you are on.  The new reward structure is the only option for NEW customers.