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Points-back system

tzliu
Model Citizen / Citoyen Modèle

If your plan is $41.25, you should have received 5% of $41.25 in points.  But if you have the bill reduced by points, you will only earn 5% of the reduced bill.  

 

Edit - to remove the strong word as many object.  Happy "earning" points.

35 REPLIES 35

tzliu
Model Citizen / Citoyen Modèle

Rewards points - the more you earn the less you get - does this sound right to anyone?

Hi @tzliu what's the main issue??

tzliu
Model Citizen / Citoyen Modèle

After the expiration of the promotion and for the trouble of switching over, will seriously think of getting out of here.

JL9
Mayor / Maire

Yeah unfortunately you only get 5% of what you actually spend each month, so your first 10 credit for adding a referral code or 5x5 promo, or if you use your points for a 15 bill credit then you will get less as you spent less. Same with add ons if you pay in full you get the full 5% but if you redeem points for a free add on you don't expect to get the points on the cash value of them? I mean it would be nice but they don't do that, so while it would be amazing if they did, it definitely comes nowhere near fraud bc they say 5% of purchases (of what you actually spend)

hTideGnow
Mayor / Maire

Hi @tzliu first, you will have to get to 15 points and then convert to $15.  And yes, on that month you use the $15 bill credit, you will only earn 5%  of ($41.25 - $15).  Remember  , you earn 5% point of what you spend here.. not necessarily 5% of the plan amount

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