05-10-2024 10:13 AM
Hi there,
I have experienced very high frequent call drop. Opened an ticket but the issue still exists and no response from the ticket system…. It’s been very frustrating
Solved! Go to Solution.
05-10-2024 01:01 PM
Maybe you are right!
05-10-2024 12:53 PM
thanks @Emahsieh
i think it is either the carrier update or the reinsert sim that fixed it
05-10-2024 12:51 PM
I read the solutions from this website, and tried most of the solution. And then it worked.
https://www.online-tech-tips.com/computer-tips/why-your-phone-drops-calls-and-how-to-fix/
05-10-2024 12:45 PM
thanks @Emahsieh for reproting.
how you fixed it?
05-10-2024 12:45 PM
Thanks for your reply. I work from home so just inside my house. Fortunately, I consulted many solutions online, and finally, I managed to solve the problem on my own.
05-10-2024 12:43 PM
Thank you for your reply. I use iphone 13. I wrote to the agent, but they asked more questions, and despite back-and-forth communication, the issue remained unresolved. I consulted many solutions online, and finally, I managed to solve the problem on my own.
05-10-2024 10:28 AM
Are your calls being dropped everywhere you go or just in a certain area like your home? How many bars are you getting?
05-10-2024 10:21 AM
HI @Emahsieh
what phone you are using?
try to change your network mode to 3G and test again
for the ticket you put in, did you check the community inbox for agent's reply?
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
if no reply, message them again.