11-15-2017 11:08 AM - edited 01-04-2022 02:57 PM
11-15-2017 11:31 AM
I guess I have to wait and hope it gets resolved ASAP.
11-15-2017 11:25 AM - edited 11-15-2017 11:27 AM
@shreeni123 the mods look at issues as teh come in. they shoudl get to yours soon. i believe they will be able to change your plan. if there is a difference in plan costs between what you paid for and what you want you have two oprions 1) add the difference as a one time payment and hope that they will make the change. or wait for them to reply that they will chnage your plan then they will ask you to add the additional funds and mesage you once the funds were added.
11-15-2017 11:22 AM - edited 11-15-2017 11:23 AM
You've done exactly as your supposed to do - now just await their response. I'm confident that they'll be able to make the necessary changes for you, just make sure you have the difference in cost for the change showing in your available funds. Cheers and welcome to PM.