Please Self-Serve Password Reset!!!!!!

[japan2071]

Please Self-Serve Password Reset!!!!!!

[BKNS27]

@japan2071 

If you tried everything are noted by others then you will need assistance from a CS_Agent by private messaging on the envelope icon above.

Please note that we are customers like you and will not have access to your account.

[japan2071]

i tried to change my password, but it shows up 

that

{"message : " unauthorized"}  --> like this.

[japan2071]

i can't get in online and can't pay and can't make a phone call. please reset my password!!! i neet to get very very important call tonight. 😞

[japan2071]

i was going to get in online. i put the account and passward.

it show up that

{"message : " unauthorized"}  --> like this.

i already did everything that you suggested (another browser and Incognito Window etc)

please Self-Serve Password Reset

[will13am]

@japan2071 , password reset is a self serve function.  What seems to be the problem?  Try requesting the password reset using incognito mode on the browser.  Check also the spam folder for response email.  

[DDM69]

Public Mobile is self serve. Are you not able to reset this yourself?  Please give some details so someone can help you properly.