Plans

[Lhaha]

I referred my friend joined PM and she registered $29/month plan

Just did not understand “$25/month with a 90-day subscription”, she was charged $29, after 90 days go down to $25/month, am I right?

thanks 

[BKNS27]

@Lhaha 

It will be $29/month if she want a monthly cycle  or $25/month if she want a 90 day cycle (AutoPay will withdraw $25/month for 3 months (90 days).

i hope this is clear for your friend.

[hTideGnow]

HI @Lhaha 

keep going for 90 days cycle until you change plan

[Lhaha]

After 90 days, it’s goes to another 90 days?or go back to $29/30 days rate?

thanks 

[hTideGnow · Accepted solution]

HI @Lhaha 

no.  The $29 is a 30 days rate if she has chosen 30 days

there was another choice of 90 days subscription, she would be charge $75 upfront ($25/30 days) and get 60 GB upfront for 90 days

it might been too late to change to 90 days subscription, but she can schedule a plan change to 90 days.  Or she can try to ask agent to help to change it now if she just activated today

To ask agent help, please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437