Plan setup

[AlainGuitard]

Trying to gety mom phone plan set, stuck at payment, tried 3 differs card numbers and won't accept

[flocheung]

It's happened to me before.  Figured out the mailing address (Postal Code) of the credit card doesn't match with the account setup.  So, make sure the address has to be the same as your credit card mailing address.

[hairbag1]

Check with the credit card issuer of the cards you've already tried....make sure you haven't been charged X 3 already.

[walker1 · Accepted solution]

@AlainGuitard 

Try doing the activation on a computer or laptop instead of your mobile phone.

Try using a browser in incognito or private mode instead.  Try again.