Plan not activated - Payment I made is pending

[Medoune]

Hello, 2 weeks ago I filled out the form to establish a new subscription. After reaching step 3(payment), I got a message saying that there is a problem with my account. However, the payment was processed (I confirmed it with my bank). I paid for it but nothing has been sent yet to me.

This is the pending charge in my acct: 

17 FEB 2024, PUBLIC MOBILE SELF, EDMONTON, AN -$28.00.

I am considering just staying with my current provider. It seems complicated to even reach a person to talk to.

[Medoune]

I have decided to go with another provider. Too much hassle just to activate, I can't even imagine the problems ahead once the service is up and running. 

[reezer76]

Good luck getting your money back. My account got accidentally charged 2x and they won't refund it. The senior manager has ghosted me on private messages

[Handy1]

@Medoune  Please submit ticket with support 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437