Hi - trying to activate/transfer in a family account via eSIM transfer. I get through all the steps and when I click activate, I get a message that “activation cannot be completed at this time and to contact customer support”. When I try to do this on that new account, it just gives me a circular chat with no offer to contact an agent. So I tried it on my own account and it will not let me submit the ticket. The payment for th new plan has now gone through. The ola is not activated and there is no working function for me to get this resolved. Anyone any ideas? I either need this completed or need to cancel the account but the chat and submit ticket functions are not workings
