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11-21-2016 08:36 PM - edited 01-05-2022 12:47 AM
Hi, first time posting.
I got the text message saying my plan switched to the 12gb promo but now I'm not seeing it as switched in my profile. Help! Ripping through data thinking I had it but it's a disaster!
Thanks!
Jess
I got the text message saying my plan switched to the 12gb promo but now I'm not seeing it as switched in my profile. Help! Ripping through data thinking I had it but it's a disaster!
Thanks!
Jess
Solved! Go to Solution.
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11-21-2016 08:42 PM
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11-21-2016 08:41 PM
Thank you! I'm not sure how to contact a mods, super noob here 😞
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11-21-2016 08:41 PM
Hi @Bolzicco,
You've come across a known glitch in the system. You will need to contact a public mobile mod to get this sorted out. Hopefully with their announcement today of more hands on deck, they can get toyour problem as soon as possible.
