12-26-2017 09:25 PM - edited 01-05-2022 03:49 AM
My account says plan expired and autopay hasn't gone through. My autopay date is Dec 26. I seem to have issues with autopay every 6 months. Thanks
12-26-2017 10:07 PM
this is a good read https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/EXPIRED-vs-SUSPENDED-AVAILABLE-FUNDS-vs...
12-26-2017 09:56 PM
The account goes through all sorts of transformations during renewal time. This is "normal". As long as the service works, there is nothing to be concerned about. I avoid looking at the account during renewal time as a rule.
