Plan did not automatically change on renew date

[leqi]

Hello everyone, I chose to change my plan on the renew date. But on that day, my plan did not change, but I got charged for the new plan price. PLEASE HELP! 

[pennywise134]

Had the same issue but clearing cache worked for me too.

Thanks JK8!!!

[leqi]

YUP IT WORKED. TY

[JK8 · Accepted solution]

@leqi 

Log in again but clear your browser cache and open a new browser window in incognito.