cancel
Showing results for 
Search instead for 
Did you mean: 

Plan did not automatically change on renew date

leqi
Great Neighbour / Super Voisin

Hello everyone, I chose to change my plan on the renew date. But on that day, my plan did not change, but I got charged for the new plan price. PLEASE HELP! 

3 REPLIES 3

pennywise134
Good Citizen / Bon Citoyen

Had the same issue but clearing cache worked for me too.

 

Thanks JK8!!!

leqi
Great Neighbour / Super Voisin

YUP IT WORKED. TY

JK8
Mayor / Maire

@leqi 

 

Log in again but clear your browser cache and open a new browser window in incognito.

Need Help? Let's chat.