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My plan is on hold but I want to automatically renew it before it expires, how can I do that?

MYN
Great Neighbour / Super Voisin

My plan is on hold but I want to automatically renew it before it expires (90 days), how can I do that? Or if I pay ahead of time will it change my renewal date to today?

2 REPLIES 2

hTideGnow
Mayor / Maire

hi @MYN 

renew your account first.  Login My Account, click Pay and Resume services now and make payment

to make sure it will autopay, go to Payment , then Manage Subscription and toggle on Subscribed.

 

samsunga31
Model Citizen / Citoyen Modèle

Hello

You'd have to manually upload funds to your account and pay for the service to start. Nothing can start it automatically for you.

Just be careful and make sure you pay for your account a few days before it expires or you'll be out of luck. 

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