Plan changes and add ons

[Fxst2001]

If I change (on my next renewal date) from my existing $40/month plan, with a couple of add ons, to the $30/month plan, will I lose my add ons or will they carry over to my new $30/month plan?

Thank you

[AE_Collector]

@Fxst2001 

The quick answer (for the Solution and/or Bravos) is that add-ons won’t expire when you change your plan. BUT, they *might* expire if you got them as a part of a new customer promotion. Some promotions gave a data add-ons with the wording that any change to the plan would remove the add-on. The only way to know for certain is to see more info about the specific add-ons you are referring to. Chances are you will be okay but no guarantee.

AE_Collector

[Triguy]

Add-ons will carry over to the next month until used up.  Only roaming add-ons expire 10 days after purchase.

[Fxst2001]

Thank you

[gpixel · Accepted solution]

@Fxst2001 hi your add-ons will carry over