Plan change, plan charged

[Naepalm]

Hello,

So my recent plan changed September 4th  to the $55.00 plan and I was charged for this plan. But when I go into self-serve it shows I still have the old plan and on my next renewal will be charged for that old plan? I think I need a moderator but I wanted to ask if this is a problem for others and maybe I don't need to worry about it. 

Naepalm 

[Naepalm]

Thanks! 🙂

[dabr]

Hi @Naepalm  You're back? 😊

You're probably still seeing the old plan details because of caching issues since PM updated the self serve account.  Login after clearing cache/cookies and using incognito mode.  You can also try to refresh the page via the little refresh option on the bottom right hand side of the account.