Plan Not Reactivating - no balance due

[ahovis]

I do not have a balance due and my plan has not reactivated, my phone is turned off and I cannot call or text

Please advise 

[mimmo]

info on the above tricks can be found here: https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/SOLUTION-My-plan-has-enough-f...

[GinYVR]

@ahovisThere are two forum prescribed way to restart a plan, both requires selfserve / online access to your account.

One is Lost / Found option. The other is add $1 or two balance to your account. Give those a try first.

[LovesToPM]

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@ahovis wrote:

I do not have a balance due and my plan has not reactivated, my phone is turned off and I cannot call or text

Please advise 

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What does it show on your Account Overview page?

Can you provide a screenshot (without showing us any personal info)?

When was your last plan renewal date?