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Plan Expired?!?!

Goodlife062404
Good Citizen / Bon Citoyen

i logged in today to view my account and all the sudden it says “plan expired” i signed up with public mobile since February. Why would this happen? Can anyone help me? Im confused i never new a plan could expire.

3 REPLIES 3

softech
Oracle
Oracle

yes.. any time after 6pm EST on the last day of your cycle , it will start showing this.

 

Used to be a bit later in the night but now got pushed up and scared more people.

 

and yes, the message should be Plan is Expiring and should  not be Plan Expired  🙂 

dabr
Mayor / Maire

@Goodlife062404   If this is your plan's renewal day, then you can ignore that message as long as your services are all working.   Is everything working on the phone?

Anonymous
Not applicable

 @Goodlife062404 : Yes it freaks everybody out when they first see it. Tonight is your renewal. At midnight ET it will add a suspended box up top. Then it will renew overnight. At noon ET you will get a text saying all is done.

As long as your services keep working the whole time, you're fine.

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