08-21-2021 08:48 PM - edited 01-06-2022 03:13 AM
i logged in today to view my account and all the sudden it says “plan expired” i signed up with public mobile since February. Why would this happen? Can anyone help me? Im confused i never new a plan could expire.
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08-21-2021 09:05 PM - edited 08-21-2021 09:05 PM
yes.. any time after 6pm EST on the last day of your cycle , it will start showing this.
Used to be a bit later in the night but now got pushed up and scared more people.
and yes, the message should be Plan is Expiring and should not be Plan Expired 🙂
08-21-2021 08:52 PM
@Goodlife062404 If this is your plan's renewal day, then you can ignore that message as long as your services are all working. Is everything working on the phone?
08-21-2021 08:51 PM
@Goodlife062404 : Yes it freaks everybody out when they first see it. Tonight is your renewal. At midnight ET it will add a suspended box up top. Then it will renew overnight. At noon ET you will get a text saying all is done.
As long as your services keep working the whole time, you're fine.