I just changed my plan last night (less than 24 hours ago) I made a mistake and I hit the change now instead of at renewal. As you can see from my payments I just made a payment of $ 25.00 on my old plan on February 25 , 2024,. Would it be possible to change it to the next renewal and refund me the amount I paid last night ? Thank You
Since Public mobile is prepaid, Public mobile does not pro-rate plans or refunds. When you clicked on change immediately, there was a warning that you would be charged immediately.
We are all customers here like you. I'm sure if you hit the change NOW button, there is nothing you can do. You can share your concerns with a CS Agent here at this link.
