09-26-2023 04:40 PM - last edited on 09-29-2023 10:07 AM by Dunkman
How to get new PIN number
09-26-2023 05:28 PM - edited 09-26-2023 05:29 PM
@Kerry5
Did you try login to your account and then go to the Profile section to change to a new PIN number?
09-26-2023 04:42 PM
@Kerry5 If you don’t remember it you can always change it in your account profile page tap the pencil next to PIN
09-26-2023 04:42 PM - edited 09-26-2023 04:42 PM
If you are referring to the SIM code or PUK code, you’ll have to reach out to customer service.
Please click this link below to message customer service:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Keep an eye on your mailbox here as that is where your reply will come in (envelope icon on desktop, click your avatar icon in the corner and then click messages if on mobile).
09-26-2023 04:41 PM
@Kerry5 wrote:How to get new PIN number
Are you asking about your account security PIN? By logging into your Self Serve account, that can be reset/changed. It's in the Profile area.
