03-25-2026 12:40 PM
03-25-2026 01:10 PM
@Bellzz yes, the PIN update page is hard to find now
Please login My Account using the browser first. After logged in, paste this link to access the PIN update page:
https://myaccount.publicmobile.ca/en/account/reset/pin
03-25-2026 01:09 PM
if you're unable to change it using either app or web...click the orange chat bubble on lower right side of page (on the web version)....then start the process to contact Customer Support for their help.
03-25-2026 12:57 PM
It’s not coming up for me, not that easy
03-25-2026 12:44 PM - edited 03-25-2026 12:46 PM
Easy… log in to your account and tap the Account tab at the bottom… then scroll to find Reset Pin.. Make the change and save.
edt