Phones

[Debcampbell]

people are getting a "not available" message when trying to.reach me today.  I have rebooted twice....same msg...any other suggestions to resolve?

[hTideGnow]

hi @Debcampbell is that a new activation with porting? if it is , the port was not completed 

if not, try reboot the phone and try Reset All Networks 

[Handy1 · Accepted solution]

@Debcampbell  Can also try  resetting network setting see if that helps 

but also 

Outage map in your area:

https://istheservicedowncanada.com/

can you log into your account and confirm it’s active. And not suspended ? 

if active and there’s no outage in your area and rebooting device and reseting network settings didn’t help reach out to support to see what the issues is 

submit ticket with support . using the chat bubble bottom right of screen 

If that doesn’t work you can always send  direct  private message to support .

send  a  private message   To CS_Agent

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437