06-23-2022 07:39 AM
I transferred public mobile SIM cards over to phones before I got text messages from Bell.
bell is saying I need public mobile to send two new notification text from public mobile becaus they expire in 90 mins. How do I do I get two new notifications sent!?! Please help 🙂
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06-23-2022 08:14 AM
@Dnaasmac hi your old bell sims must be in your phones to receive transfer request from bell you have 90 minutes to respond yes to the text I will send you a number to call to reinitiate transfer request check your private messages
06-23-2022 07:54 AM
I can't remember which sim the messages go-to. But if you have two phones you can monitor both your new and old sims. If it's been 90 minutes a ticket as @computergeek541 says is really the only solution. Get them to resend/retry the text. You just have to agree to the change.
06-23-2022 07:48 AM
Please open a ticket to contact a Public Mobile customer support agent. https://widget.telus.tiia.ai/publicmobile/publicmobile.html