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Dnaasmac
Great Neighbour / Super Voisin

I transferred public mobile  SIM cards over to phones before I got text messages from Bell. 

bell is saying I need public mobile to send two new notification text from public mobile becaus they expire in 90 mins. How do I do I get two new notifications sent!?! Please help 🙂 

1 ACCEPTED SOLUTION

Accepted Solutions

MrSpock
Model Citizen / Citoyen Modèle

@Dnaasmac hi your old bell sims must be in your phones to receive transfer request from bell you have 90 minutes to respond yes to the text  I will send you  a number to call to reinitiate transfer request check your private messages   

View solution in original post

3 REPLIES 3

Please open a ticket to contact a Public Mobile customer support agent.  https://widget.telus.tiia.ai/publicmobile/publicmobile.html

ChuckYeah
Mayor / Maire

I can't remember which sim the messages go-to. But if you have two phones you can monitor both your new and old sims. If it's been 90 minutes a ticket as @computergeek541 says is really the only solution. Get them to resend/retry the text. You just have to agree to the change.

MrSpock
Model Citizen / Citoyen Modèle

@Dnaasmac hi your old bell sims must be in your phones to receive transfer request from bell you have 90 minutes to respond yes to the text  I will send you  a number to call to reinitiate transfer request check your private messages