cancel
Showing results for 
Search instead for 
Did you mean: 

Phone

MaeMae
Great Neighbour / Super Voisin

My phone can not make or receive calls

2 REPLIES 2

Andy85
Town Hero / Héro de la Ville

@MaeMae wrote:

My phone can not make or receive calls


Hi @MaeMae

Yes, it appears as though there is an outage in the western region of Canada. I'm hoping it doesn't last too long for you. 

slusagm
Town Hero / Héro de la Ville

is that a new account?  or existing account just doesn't have service today?

if existing account and you are in the West (BC/AB), there is a current a problem with voice calls

if new account, check if data works

Need Help? Let's chat.