5 hours ago
- last edited
58m ago
by
computergeek541
Hello this morning my son and I (who use public mobile) cannot make calls out. Calls can come in but we cannot call out. We have restarted our cells to no success. Is there an outage somewhere or what is the issue?
thanks Spleenless
4 hours ago
@Spleenless wrote:Hello this morning my son and I (who use public mobile) cannot make calls out. Calls can come in but we cannot call out. We have restarted our cells to no success. Is there an outage somewhere or what is the issue?
thanks Spleenless
Hi @Spleenless,
Yes, it appears as though there is an outage in the western region of Canada. I'm hoping it doesn't last too long for you and that the service resumes for PM clients who are affected!
5 hours ago
It seems there are a lot of outages in Alta and BC.
Check in your area:
5 hours ago
yes , there is current problem with voice , especially with calling out
https://productioncommunity.publicmobile.ca/t5/Get-Support/Alberta-Voice-problem/td-p/1243328
you should let PM knows you are one of those affected as well. Just open ticket with PM using the Orange Chatbot icon on the lower right. Type the question Submit ticket and select Contact Us to get to ticket open screen
or message them using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
5 hours ago
Yes... this is what I received...
"Thanks for reporting this! I have checked and there is a general outage in the western area so right now our support team is working to resolve this asap. We apologie for the situation and we`ll let you know as soon as we have an update!"