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Phone transfer issues

Legin
Great Neighbour / Super Voisin

Greetings all, I’ve switched my phone yesterday at 4pm and it’s stilll not making calls and it’s over 12 hrs

5 REPLIES 5

you still have problem after 3 days? was it incoming calls and text that does not work?

 did you already contacted PM and ask them to check?

 

Legin
Great Neighbour / Super Voisin

Data works some texting

ORNGNBLK
Model Citizen / Citoyen Modèle

Have you powered off your phone and restarted? this may flush out any kinks.  If that doesnt work, and the problem persists try sending a message to a CS_agent using this link. sometimes they need to do a network reset from the back end. 
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
 

Legin
Great Neighbour / Super Voisin

Seems like I can only call a few numbers that called me.  Texting works and data works.  The phone signal is only 2 tiny dots.  Can’t call anyone from my contacts or any random numbers.  It says call failed

ORNGNBLK
Model Citizen / Citoyen Modèle

@Legin  Good morning, just to confirm: does data and texting work? or do you have no service at all.? 

 

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