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No calls incoming and outgoing

AdeelZafar
Great Neighbour / Super Voisin

my incoming and outgoing calls are not working. msgs 

5 REPLIES 5


@AdeelZafar wrote:

everything is working except calls


Hello @AdeelZafar 

Take a look at the map here and see if your in the affected area. If you are, you'll just have to wait it out.

https://www.telus.com/en/bc/outages

AdeelZafar
Great Neighbour / Super Voisin

everything is working except calls

slusagm
Mayor / Maire

are  you not able to connect to the network at all and no data?

and I checked today post, look like you are not the only one with the problem.  Where is your location?

but you should also report that to PM and ask for help.  If you still can get the 2FA code via email, then open Chatbot ticket.  If you cannot or too confusing, then just message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

BKNS27
Mayor / Maire

@AdeelZafar 

This seems to be an issue for many members today.

Contact a CS_Agent to fix the issue.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

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