yesterday
- last edited
yesterday
by
computergeek541
Hi, I record the message say transfer phone failure due to incorrect IMed. Could you please help? Is there a phone number I can call to resolve?
yesterday
@Heidihk23 wrote:Hi, I record the message say transfer phone failure due to incorrect IMed. Could you please help? Is there a phone number I can call to resolve?
Whenever possible, using the IMEI should be avoided and the old carrier's account number used instead.
yesterday
There is a number to call to talk to live support, they can re-trigger the process for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed