Phone service payment

[Mybigal]

Trying to register an account so I can set up automatic payments

[Meow]

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@dust2dust wrote:

@Meow- And what happens when you click through on that button?

Customers used to be able to create their own account after activating in a store with the old system. No longer.

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Good point 🙄. It redirects to you chatbot asking you to contact agent. Duh...

Thanks!

[dust2dust]

@Meow- And what happens when you click through on that button?

Customers used to be able to create their own account after activating in a store with the old system. No longer.

[Meow]

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@dust2dust wrote:

Did you activate in a store before mid-July? If so then the only way to make an account is via support.

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You are saying that customers cannot open an PM account if they activated at the store?
What about this:

[dust2dust · Accepted solution]

Did you activate in a store before mid-July? If so then the only way to make an account is via support. Click on the chatbot simon link below and find your way to submit a ticket.