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Phone rings when Unknown callers call.

TH04
Great Citizen / Super Citoyen

Until today my phone did not “ring” if a  call  was received from an unknown number…ie the number and or name was NOT in my phone’s contacts. 


7 REPLIES 7

TH04
Great Citizen / Super Citoyen

Rebooting phone appears to have solved the issue. 

TH04
Great Citizen / Super Citoyen

I’m fully aware of the settings. I don’t need to google it. 

 

Grinch
Model Citizen / Citoyen Modèle

If you have an iPhone, there are 2 different settings to have the phone not ring (notification) if the callers number is NOT in your contacts list. When it’s set that way you will see those calls in your recents and they may leave a voicemail.  I suggest you google it. 

TH04
Great Citizen / Super Citoyen

Thank you. OS is up to date. I have done as suggested and will see if the issue continues . 

It is strictly a device feature and nothing to do with the provider.  In fact, the mobile carrier will send the calls to your phone regardless.  It is your phone to decide to ring or not and send to VM 

If it still rings, it is a phone issue, not your carrier.  Please try what suggested above 

If it does not work still, make sure your OS is updated 

TH04
Great Citizen / Super Citoyen

Ever since I have owned this phone “Silence Unknown Callers” has been selected. The issue is not the phone! 

slusagm
Mayor / Maire

You meant it rings even you enabled "Silence Unknown Callers""?? This is a device issue, not provider's

Disable that first, reboot phone and re-enable 

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