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Phone not working

MartinMalina
Great Neighbour / Super Voisin

Please tell me how I can renew my paln and get my phone working again?

Thank you

3 REPLIES 3

Handy1
Mayor / Maire

@MartinMalina  You can also buy payment voucher from shoppers drug mart and load the funds *611 from your phone and resume services right away also 

Sansan
Mayor / Maire

What's the issue? Did you make a payment?

How long since your plan was not paid? You can also make a payment with the registered card on file by calling from another phone 1855- 4public.

hTideGnow
Mayor / Maire

hi @MartinMalina 

Login My Account , then copy and past this link to make a manual payment

https://myaccount.publicmobile.ca/en/account/payment/funds/card

after you pay, reboot the phone and your service should renew

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