6 hours ago - last edited 6 hours ago
No longer goes to VM when phone is off/busy!!! Same thing happens on my wife phone.
4 hours ago
I did, it's been set up.
5 hours ago
reboot your phone once. Then on the dial pad, dial ##004# and Send
try try Voicemail again
if that does not work, you will need to ask PM to refresh your VM
open ticket with PM using the Orange Chatbot icon on the lower right. Type the question Submit ticket and select Contact Us to get to ticket open screen
or message them using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
5 hours ago
When I long press1, it takes me to my voicemail. Which means VM is set up.
5 hours ago
@Mavi have you tried long pressing the "1" from the phone keypad to see if it connects to your voicemail? You may need to redo the voicemail setup. Below is the link to voicemail faqs:
https://www.publicmobile.ca/en/on/get-help/articles/voicemail-faqs