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Phone calls not working or coming through

rosharavikaran
Great Neighbour / Super Voisin

Hello, 

Every time I try to make a call it doesn't go through and says the number is invalid! 

 

My plan is still active and I have minutes. 

 

Someone help!

4 REPLIES 4

rahulguptabit
Good Citizen / Bon Citoyen

Try rebooting your phone. Also, are network bars showing?

BKNS27
Mayor / Maire

@rosharavikaran 

Submit a ticket through SIMon Chatbot (bottom of this page) or private message (envelope icon above)

It could be a backend issue…happened to me once.

rosharavikaran
Great Neighbour / Super Voisin

Yes, I tried everything. I have full bars. Started yesterday

Yummy
Mayor / Maire

When this started to happen?

How many signal bars do you have?

Is it always at the same place or everywhere.

Did you try to reboot phone (turn off, wait, turn on)?

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