Phone bill
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12-18-2023
08:51 PM
- last edited on
12-18-2023
09:13 PM
by
Dunkman
I paid my phone bill but put wrong email need fix that right email is xxxxxxx@gmail.com what using for this
Edit by Dunkman: removed personal information.
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12-18-2023 09:54 PM
@Vicky5187 , For future reference ,for your own privacy & security please do not post any private information here due to this is a public / open forum. Someone removed your email address from your post for you.
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12-18-2023 09:29 PM - edited 12-18-2023 09:30 PM
You can still login your account with the incorrect email address but use the correct password then go to the Profile section and change to the correct email address.
If that fails, contact a CS_Agent by private messaging at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
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12-18-2023 08:54 PM
Hi @Vicky5187
can you still login My Account? If you can, go to My Account, Profile, click Manage EverSafe ID and you can update the email address used there
if you cannot login My Account, then please submit a ticket with CS Agent here and they can help
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
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