05-30-2018 08:36 PM - edited 01-04-2022 06:04 PM
How do I unlock my RCARLTP169-B-Black IMEI 86836xxxxxxx ? I get cell phone reception but I can not dial in or out. Please help.
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05-30-2018 08:40 PM - last edited on 05-30-2018 09:15 PM by NDesai
Which provider is your phone with? If it's with Telus, Koodo or Public Mobile
you can send a private message to the moderator team and ask them to provide unlock code. include your account# or phone#, as well as your account PIN (if know) to help speed up the identification process.
Click here to send the moderator team a private message.
You can find information regarding the moderator team by following this link.
How long until a moderator replies?:
How can I view my private messages between myself and a Community Moderator?
05-30-2018 08:39 PM - last edited on 05-30-2018 09:15 PM by NDesai
@sherrmann >>> Please, remove your phone IMEI <<<
If your phone was purchased at Telus, Koodo or Public Mobile you will need to send a private message to a Moderator_Team, they will help you to unlock you phone!
Here is the link: click here
In your message, please provide your name, Public Mobile account number or phone number and PIN.
Good luck!
Contact Support hours of operation:
Monday - Friday 9AM (EDT) - 9PM (EDT) Saturday - Sunday 9AM (EDT) - 7:30PM (EDT)
If your phone from another mobile carrier, you would have to contact them.