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Phone Unlocking How do I unlock my RCARLTP169-B-Black?

sherrmann
Great Neighbour / Super Voisin

How do I unlock my RCARLTP169-B-Black IMEI 86836xxxxxxx ? I get cell phone reception but I can not dial in or out. Please help.

2 REPLIES 2

meocon
Deputy Mayor / Adjoint au Maire

Which provider is your phone with? If it's with Telus, Koodo or Public Mobile

you can send a private message to the moderator team and ask them to provide unlock code.  include your account# or phone#, as well as your account PIN (if know) to help speed up the identification process.

Click here to send the moderator team a private message.

You can find information regarding the moderator team by following this link.

 

How long until a moderator replies?:

  • Office Hours: Mon-Friday 9am to 9pm, and Saturday & Sunday from 9am to 7:30pm [Toronto Time].
  • Messages are replied to during office hours, in the order in which they are received
  • Typical response time is between 1-3 hours, depending on message queue, but can be up to 48 hours.
  • There is no need to send multiple messages.

How can I view my private messages between myself and a Community Moderator?

LEGO
Deputy Mayor / Adjoint au Maire

@sherrmann >>> Please, remove your phone IMEI <<<

If your phone was purchased at Telus, Koodo or Public Mobile you will need to send a private message to a Moderator_Team, they will help you to unlock you phone!
Here is the link: click here
In your message, please provide your name, Public Mobile account number or phone number and PIN.
Good luck! Woman Happy

Contact Support hours of operation:
Monday - Friday 9AM (EDT) - 9PM (EDT) Saturday - Sunday 9AM (EDT) - 7:30PM (EDT)

 

If your phone from another mobile carrier, you would have to contact them.

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