Phone Service

[Macherie]

Hi, I changed my plan, made payments and it should be effective July18-August 17 but I still have no service.

[BKNS27]

@Macherie 

Try rebooting your phone by powering it off and back on again.

[hTideGnow]

HI @Macherie 

What is showing on your My Account, is the Account status showing Active?   Does it show your new plan?

Maybe provide us a screenshot

And  did you try to reboot your phone? Try it once more

if not works , try to reseat the sim 

or if you have another phone, try to put your sim card into the second phone

[Meow]

Do you see change on your account?

How did you changed your Plan? Changed it Now or scheduled change on next renewal?

Do you pay manually or you are on autopay?