Phone Plan

[Zaheda]

Hi I just payed for my plan a few weeks ago on public mobile and im not able to call anyone as it says i havent made a payment when I have made it so could you fix this isssue. 

[cavemantoronto]

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@Zaheda wrote:

How do i reach out to the moderator 

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They are reached using https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Zaheda]

How do i reach out to the moderator 

[Zaheda]

i have the 20 dollar plan only calling unlimited 

[srlawren]

@Zaheda we would love to help but are still waiting to hear from you.

[srlawren]

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@Triguy wrote:

You may need to contact a moderator to get this resolved.

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@Triguy not necessarily.  Let's rule out one common thing by waiting for @Zaheda to answer this question from @Anonymous:

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@Anonymous wrote:

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Which plan are you on?

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@Zaheda if you're on either the $10 plan with 50 mins talk or the $15 plan with 100 mins talk, could you have used up all the minutes for your current cycle?  If you're on an unlimited plan, then you will need to follow the advice from @Triguy and contact the moderater team via private message.

[Triguy]

You may need to contact a moderator to get this resolved.

Moderator can be reached at 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Anonymous]

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@Zaheda wrote:

Hi I just payed for my plan a few weeks ago on public mobile and im not able to call anyone as it says i havent made a payment when I have made it so could you fix this isssue. 

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Which plan are you on?

When exactly did you renew? "a few weeks ago" could mean that you're expired too.