06-26-2020 06:20 AM - edited 01-05-2022 12:18 PM
Why am I being charged $57.50 on a $50.00 plan? Before would see a credit of $5.00 but now this seems to have vanished,
06-26-2020 05:45 PM
@mmrmurphy what's the area code of your phone? Its probably in a 15% province. New Brunswick, Nova Scotia, P.E.I or Newfoundland and Labrador. Stay safe.
06-26-2020 05:36 PM
Some provinces are 15%.
06-26-2020 05:33 PM
Sales tax is not 7.50on a 50.00 plan
06-26-2020 11:02 AM
@mmrmurphy You are paying taxes. Plus, make sure that you still have rewards active - Autopay, and if applies, loyalty, refer-a-friend, community.
06-26-2020 09:55 AM
@mmrmurphy do you not get an auto pay credit?
And di you previously have friend referrals that you no longer have now?
If you believe that you are missing credits click on this link here and say missing rewards, and then contact us.
06-26-2020 06:37 AM
Its $50+ 15% in applicable taxes. Why arent you signed up for Autopay @mmrmurphy ? You get a $2 credit just for adding a credit card to your account. As for the $5 credit, I don't know, signed up under a promotion and upgraded your plan?
06-26-2020 06:22 AM