@Triguy wrote:
There is also sales tax charged for your payment.
Assuming that the member already had the full amount needed in the account balance, sales tax doesn't need to be shown as being in the Public Mobile account balance as tax would have already been paid at this point.
@Hodgie , first you need to check if that $10 was in your Public Mobile balance before it was needed or if it was there as a result of needing to add extra funds to cover yoru plan fee. I suspect that you might have had some balance, but not enough to cover the full balance, and that could be why the amount was small.
You're correct in assuming that if you had a $10 balance before autopay kicked in, your credit card linked to your atuoapay should not have been charged anything since you're on a $10 plan.
